In order to support the group’s strategic objectives above, while saving costs, the IT department developed five IT initiatives:
1. Replace the former ERP with SAP.
2. Move the HR application to thecloud.
The HR application is one of the main top business critical applications used by Coopservice. In order to simplify maintenance, control performance and increase scalability, it has been decided to move this application to the cloud.
“Our main assets are the people which represent 75% of our costs. Delivering best-in-class quality of service on our HR application is critical for the company’s productivity and people efficiency.”
Says Gianfranco Scocco, CIO at Coopservice.
3. Deploy Microsoft Lync to support employees’ mobility and collaboration.
4. Improve IT efficiency.
5. Optimize use of existing network resources.